Personal Care Management (PCM) Agency List

See below for a list of PCM Agencies

Printable formats

Results of 2019 RFR for PCM Functions (PDF)

Results of 2019 RFR for PCM Functions (DOCX)

Personal Care Management (PCM) Agency List (PDF)

Personal Care Management (PCM) Agency List (DOCX)

Personal Care Management (PCM) Agency List

Access Care Partners (formerly WestMass ElderCare)

4 Valley Mill Road
Holyoke, MA 01040
Phone: [phone], TDD/TTY: [phone]
Website: accesscarepartners.org

AdLib, Inc.

215 North Street,
Pittsfield, MA 
Phone: [phone]
Fax: [phone]
Website: adlibcil.org
 

AgeSpan (formerly Elder Services of Merrimack Valley)

280 Merrimack Street, Suite 400,
Lawrence, MA 01843
Phone:  [phone], TDD/TTY: [phone]
Fax: [phone]
Website: agespan.org
 

Boston Center for Independent Living (BCIL)

60 Temple Place, 5th floor,
Boston, MA 02111
Phone: [phone], TDD/TTY: [phone]
Fax: [phone]
Website: bostoncil.org
 

Center for Living and Working (CLW)

18 Chestnut St, Suite 540
Worcester, MA 01608
Phone: [phone], TDD/TTY: [phone]
Fax: [phone]
Website: centerlw.org
 

Elder Services of Worcester Area, Inc.

67 Millbrook Street, Suite 100,
Worcester, MA 01606
Phone: [phone], TDD/TTY: [phone]
Fax: [phone]
Website: eswa.org
 

Ethos

555 Amory Street,
Jamaica Plain, MA 02130
Phone: [phone]
Fax: [phone]
Website: ethocare.org
 

Greater Springfield Senior Services

66 Industry Avenue, Suite #9,
Springfield, MA 01104
Phone: [phone], TDD/TTY: [phone]
Fax: [phone]
Website: gsssi.org
 

Independence Associates (IA)

100 Laurel St. Suite 122
East Bridgewater, MA 02333 
Phone: [phone]
Website: www.iacil.org

Northeast Arc

1 Southside Street,
Danvers, MA 01923
Phone: [phone]
Website: ne-arc.org

Northeast Independent Living Program (NILP)

20 Ballard Rd.
Lawrence, MA 01843
Phone: [phone]
Website: www.nilp.org
 

Stavros Center for Independent Living

210 Old Farm Road,
Amherst, MA 01002
Phone: [phone], TDD/TTY: [phone]
Website: stavros.org/pca.html
 

Tempus Unlimited

600 Technology Drive,
Stoughton, MA 02072
Phone: [phone]
Website: masscp.org/personal-care/personal-care-attendant-program

The Arc of the South Shore

20 Pond Park Rd. Suite 1113
Hingham, MA 02043
Phone: [phone]
Website: www.arcsouthshore.org
 

Tri-Valley Elder Services

10 Mill Street,
Dudley, MA 01571
Phone: [phone], TDD/TTY: [phone]
Fax: [phone]
Website: trivalleyinc.org

What if I need help?

If you have questions about changes to the PCA program, or to request materials in braille, large print, or other languages, call the MassHealth Customer Service Center at [phone] (TDD/TTY: 711).

Helpful links

Accessibility Information

Personal Care Attendant Workforce Council

Last updated:	December 12, 2025