- (617) 887-6367
- 9 a.m. - 4 p.m., Monday through Friday
For personal income refund questions, visit Check the status of your tax refund or go directly to MassTaxConnect's Where's My Refund.
If you are unable to resolve your tax issue using the resources above, call (617) 887-6367 to request an in-person or virtual appointment.
Upon request, the virtual option may resolve some tax issues and eliminate the need to travel.
Since availability may be limited, we recommend that you use the references on this page before calling to request an appointment.
District Office Counter Locations: