Executive Office of Technology Services and Security (EOTSS) Public Records

EOTSS has a designated Records Asset Officer (RAO) who will respond to public records requests.

On June 3, 2016, Governor Baker signed into law “An Act to Improve Public Records,” enhancing public access to information. Learn more about how you can request and access public records from EOTSS. EOTSS can only respond to requests seeking EOTSS records and cannot respond to requests for records held by other entities.

Use the form below to make a public records request (PRR) of EOTSS. This helps to ensure the most expeditious and accurate response to your request. Otherwise, written requests may be delivered by hand, mail, email or fax (if available). While requests for public records may be made orally in person to an RAO, such requests may not be the subject of an appeal. Telephone requests may be accepted at the discretion of the RAO.

EOTSS has designated the following employee as the Primary Records Access Officer (RAO) who will assist requesters in fulfilling their requests:

Michelle Burwell
Business address: One Ashburton Pl., 8th floor, Boston, MA 02128
Business telephone number: 617-626-4527
Business email: michelle.burwell@mass.gov

Only questions pertaining to the PRR process or a PRR status should be sent to the email account of the Primary RAO.

When requesting public records, please provide a reasonable description of the records sought and a preferred format, if any, for receiving public records that are available in electronic form.

Public agencies must adhere to the law requiring them to secure personally identifiable information and prevent unwarranted invasions of privacy. Documents containing such information must be redacted carefully before releasing, which increases the time needed for production. Consider how you might revise your PRR to exclude records containing such information.

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