Protecting the integrity of the Unemployment Insurance (UI) program is a responsibility that the Massachusetts Division of Unemployment Assistance (DUA) takes seriously. DUA focuses on the prevention, detection, investigation and prosecution of those who defraud or attempt to defraud the unemployment insurance program.
UI fraud is committed when workers collect UI benefits while working full-time, or employers pay workers and do not report wages. Concerned citizens are encouraged to report any incident of UI fraud by email, phone, online form or letter.