The Office of Consumer Affairs and Business Regulation protects and empowers consumers through advocacy and education, and ensures a fair playing field for the Massachusetts businesses its agencies regulate.
Featured Services
Contact Us
Phone
Consumer Hotline
617-973-8787
Monday and Wednesday 9 AM - 3 PM
Toll-free consumer hotline
888-283-3757
Monday and Wednesday 9 AM - 3 PM
Address
1 Federal Street
Suite 720
Boston, MA 02110-2012
Suite 720
Boston, MA 02110-2012
Featured Topics
Mass Consumer Affairs Blog
Read the official blog of the Massachusetts Office of Consumer Affairs and Business Regulation.
MA Contractor Hub
Visit the MA Contractor Hub, a mobile-friendly website for consumers and contractors.
Become an Arbitrator for the Home Improvement Contractor (HIC) Program
The Massachusetts HIC Arbitration Program is designed to resolve disputes between homeowners and registered home improvement contractors.
Become an Arbitrator for the Lemon Law Program
The Massachusetts Lemon Law Arbitration Program is designed to help resolve disputes between consumers and car dealerships or manufacturers, about recently purchased vehicles.
Price Accuracy Information
The Massachusetts Item Pricing Law was written to ensure that food retailers remained consistent and accurate in how they charge consumers.
Mass Means Business
Review the cuts and amendments to one quarter of all regulations under the oversight of OCABR and its agencies.