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Get Consumer Support

Do you have a problem with a business? The Attorney General's Office can help.

The Attorney General’s Office can help you find information you need as a consumer and help you resolve disputes with businesses.

Our Consumer Advocacy & Response Division (CARD) can answer your questions, refer you to a wide network of consumer assistance services, or, in some cases, directly assist you in resolving your problem.

What would you like to do?

Top tasks

File a consumer complaint  Find my Local Consumer Program 

All other tasks

Download a list of complaints filed against businesses  Protecting yourself if your identity is stolen 

What you need to know

About consumer services at the AGO  Understanding debt and credit  Mortgage lending and foreclosures  Your car, your rights  Keeping your utilities on  Avoiding identity theft  The Attorney General's Guide to Landlord and Tenant Rights  Avoid Cryptocurrency Scams 

Contact Information

Phone

Consumer Hotline Call Attorney General's Consumer Advocacy & Response Division, Consumer Hotline at (617) 727-8400

You may file a consumer complaint with CARD online. If you have questions about filing a complaint, please contact the AGO’s Consumer Hotline.

Online

File a consumer complaint

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